Our standard courier is Royal Mail, who deliver to just about anywhere in the world via Airmail. All packages are covered by insurance during transit and require a signature on receipt.

Delivery within UK, £7

Your jewellery will be shipped via Royal Mail Special Delivery Next Day with priority handling and insurance. Delivery is guaranteed before 1pm on the next working day after despatch. A signature will be required on receipt. You will be able to track the progress of your packet online at www.royalmail.com using the 13 character tracking reference given to you in your despatch confirmation email. If you'd like to choose the day that we despatch to you to ensure you will be in to sign for your package, please let us know by emailing orders@evalondon.com or calling 0207 148 7060.

Delivery within EU, £9

Your ring will be shipped via Royal Mail International Signed For with priority handling and insurance. The package will need a signature on receipt. Royal Mail aim to deliver within three working days to Western Europe and four working days to Eastern Europe, though this is not guaranteed. You will be able to track the progress of your packet online at www.royalmail.com using the 13 character tracking reference given to you in your despatch confirmation email.

Delivery outside EU, £12

Your ring will be shipped via Royal Mail International Signed For with priority handling and insurance. The package will need a signature on receipt. Royal Mail aim to deliver within five working days, though this is not guaranteed and they have no control over the time taken for clearance through customs. You will be able to track the progress of your packet online at www.royalmail.com using the 13 character tracking reference given to you in your despatch confirmation email.

Delivery via other couriers

If you would like us to arrange delivery via another courier please contact us to discuss your requirements. Email orders@evalondon.com or call +44 (0)207 148 7060.

How long will my ring take to arrive?

Your ring will be individually made for you and then hallmarked by the Assay Office. Estimated production and hallmarking time is 6-10 weeks from the date of order confirmation.

Following despatch, shipping times will vary according to the destination country:

• Within UK - delivery is next working day (by 1pm) from despatch.
• Western Europe - Royal Mail aim to deliver within 3 working days from despatch.
• Eastern Europe - Royal Mail aim to deliver within 4 working days from despatch.
• Rest of World - Royal Mail aim to deliver within 5 working days from despatch
• Outside UK estimates are provided goods are not held up in customs at the destination country.

For non Royal Mail couriers that we arrange individually for you, times will be quoted as appropriate.

Can I change my delivery address after I've ordered?

Yes, you can let us know of a change to your delivery address at any point after ordering and before 9am on the day of scheduled despatch. You will receive an automatic email reminder a few days before despatch, which will contain the delivery address we have for you on our records. Please note that address changes to a different country may involve an extra charge for P&P, which will need to be paid before despatch.

To notify us of a change of delivery address please email details (including your order reference code) to orders@evalondon.com or call +44 (0)207 148 7060.