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THE RINGS
> Are the rings official?
> Can I see a sample of a ring?
> How can I measure my ring size?
> What is the free engraving?
> What is hallmarking?
> I need help making a decision
> My school/university is not listed
HOW TO ORDER
> How can I order a ring?
> What are my payment options?
DELIVERY INFORMATION
> What are my delivery options?
> How much is postage and packing?
> How long will my ring take to arrive?
> Can I change my delivery address after I've ordered?
> My order has not arrived, what should I do?
> Do you deliver to my country?
ONCE I'VE ORDERED
> What happens once I've ordered?
> How do I check the status of my order?
> Can I make changes to my order?
> Can I cancel my order?
AFTERCARE
> Returns
> How should I take care of my ring?
> Can my ring be re-sized?
COMPANY
> How do I receive the latest information from Eva London?
> How can I contact you?
> What is your privacy policy?
If your question is not answered here please contact us at care@evalondon.com or call +44 (0)207 148 7060.
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How can I measure my ring size?
Whether
you are buying a silver or gold ring, a ring set with a ruby
or sapphire, we understand the importance of getting the ring
size right. If you don't know your ring size please leave this option blank on the order form and we will send you a free ring-sizer when you order. Alternatively, to determine your ring size before your order please use one of the methods below:
HAVE YOUR SIZE MEASURED
If you are in the vicinity, have your
finger measured at one of the following locations with one
of our metal ring-sizers:
BATH - The Students' Union Shop,
University of Bath, Norwood House, Bath, BA2 7AY
BIRMINGHAM - The Students' Union
Guild Shop, Aston University, The Aston Triangle,
Birmingham B4 7ES
GLASGOW - Visitor Centre, University
of Glasgow, Glasgow, G12 8QQ
LONDON (BRUNEL) - Students' Union
Reception, Kingston Lane, Uxbridge, Middlesex UB8 3PH
LONDON (GOLDSMITHS) - Students'
Union Shop, Goldsmiths, University of London, New Cross, London
SE14 6NW
OXFORD - University of Oxford
Shop, 106 The High Street, Oxford OX1 4BW
YORK - Coming soon! In the meantime please request a free ringsizer to be sent directly to you.
REQUEST
A RING SIZER
Measure
your finger with one of our free ring sizers. They're easy
to use and come with full instructions so that you can order
your rings from our secure website with confidence. Simply
complete the form below to request yours for free before you
order or select 'send me a sizer' when placing your order
to receive a sizer by return.
Alternatively,
most local jewellery shops should be able to measure your
ring-size for you.
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