THE RINGS
> Are the rings official?
> Can I see a sample of a ring?
> How can I measure my ring size?
> What is the free engraving?
> What is hallmarking?
> I need help making a decision
> My school/university is not listed

HOW TO ORDER
> How can I order a ring?
> What are my payment options?

DELIVERY INFORMATION
> What are my delivery options?
> How much is postage and packing?
> How long will my ring take to arrive?
> Can I change my delivery address after I've ordered?
> My order has not arrived, what should I do?
> Do you deliver to my country?

ONCE I'VE ORDERED
> What happens once I've ordered?
> How do I check the status of my order?
> Can I make changes to my order?
> Can I cancel my order?

AFTERCARE
> Returns
> How should I take care of my ring?
> Can my ring be re-sized?

COMPANY
> How do I receive the latest information from Eva London?
> How can I contact you?
> What is your privacy policy?

If your question is not answered here please contact us at care@evalondon.com or call +44 (0)207 148 7060.

How can I order a ring?

ORDERING ONLINE
You can order online using our secure system. To do this, please select your ring(s) and complete the relevant options. When you are happy with your order just click 'add to shopping bag' and you will be taken to our secure checkout. If you have any special requirements you would like to discuss please enter these in the additional info. box on checkout or call us at +44 (0)207 148 7060. Export prices and payment plans (where applicable) will be applied upon checkout.

ORDER AT YOUR UNIVERSITY
Arts London - coming soon
Aston - The Students' Union Guild Shop, Aston University, The Aston Triangle, Birmingham, B4 7ES
Bath - The Students' Union Shop, University of Bath,Norwood House, Bath, BA2 7AY
Birkbeck - coming soon
Brunel - Students' Union Reception, Kingston Lane,Uxbridge, Middlesex, UB8 3PH
Glasgow - Visitor Centre,University of Glasgow, Glasgow, G12 8QQ
Goldsmiths - Students' Union Shop, Goldsmiths, University of London, New Cross, London SE14 6NW
Oxford - University of Oxford Shop, 106 The High Street, Oxford, OX1 4BW
SOAS - coming soon
York - coming soon

ORDER BY PHONE
If you'd like to order by phone, please call our customer services on +44 (0)207 148 7060.

ORDER BY POST
To order by post, please fill out an order form and return to us at Springwood House, Spring Lane, New Mill, Holmfirth HD9 7EH. If you would like us to send you an order form please let us know by emailing orders@evalondon.com or calling +44 (0)207 148 7060.