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Eva London

U N I V E R S I T Y / C O L L E G E    |    M O D E    |    D E L I V E R Y    |    P A Y M E N T   P L A N S    |    S I Z I N G    |    T R A C K    |    T & C

 
FAQS

THE RINGS
> Are the rings official?
> Can I see a sample of a ring?
> How can I measure my ring size?
> What is the free engraving?
> What is hallmarking?
> I need help making a decision
> My school/university is not listed

HOW TO ORDER
> How can I order a ring?
> What are my payment options?

DELIVERY INFORMATION
> What are my delivery options?
> How much is postage and packing?
> How long will my ring take to arrive?
> Can I change my delivery address after I've ordered?
> My order has not arrived, what should I do?
> Do you deliver to my country?

ONCE I'VE ORDERED
> What happens once I've ordered?
> How do I check the status of my order?
> Can I make changes to my order?
> Can I cancel my order?

AFTERCARE
> Returns
> How should I take care of my ring?
> Can my ring be re-sized?

COMPANY
> How do I receive the latest information from Eva London?
> How can I contact you?
> What is your privacy policy?

If your question is not answered here please contact us at care@evalondon.com or call +44 (0)207 148 7060.

 

How much is postage and packing?

within UK: £6
within EU: £9
rest of world: £12

When ordering online, postage and packing will be calculated and applied to your order when you select your country of delivery upon checkout.

To arrange delivery via other couriers, please contact us for a costing: orders@evalondon.com or call +44 (0)207 148 7060.