THE RINGS
> Are the rings official?
> Can I see a sample of a ring?
> How can I measure my ring size?
> What is the free engraving?
> What is hallmarking?
> I need help making a decision
> My school/university is not listed

HOW TO ORDER
> How can I order a ring?
> What are my payment options?

DELIVERY INFORMATION
> What are my delivery options?
> How much is postage and packing?
> How long will my ring take to arrive?
> Can I change my delivery address after I've ordered?
> My order has not arrived, what should I do?
> Do you deliver to my country?

ONCE I'VE ORDERED
> What happens once I've ordered?
> How do I check the status of my order?
> Can I make changes to my order?
> Can I cancel my order?

AFTERCARE
> Returns
> How should I take care of my ring?
> Can my ring be re-sized?

COMPANY
> How do I receive the latest information from Eva London?
> How can I contact you?
> What is your privacy policy?

If your question is not answered here please contact us at care@evalondon.com or call +44 (0)207 148 7060.

How should I take care of my ring?
While our rings will certainly stand the rigours of day-to-day wear, it is important to take your activities into consideration when wearing your ring. Moreover, repeated contact with perfumes and cosmetics can damage precious metals and stones and we would advise you to apply these before putting on your graduation ring. It would be advisable to remove your ring when bathing, swimming, cleaning or gardening. To preserve the beauty and lustre of your ring, clean with a soft cloth. Do not use any type of brush, sharp instrument or rough cloth for cleaning. Avoid contact with any harsh acids and agents such as chlorine.